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Any Questions?
We're sure that people have lots of questions about what our plans are and when the post office will reopen.
We want to be transparent so if anyone has any genuine questions, please either use the form below or email info@kidwellypostoffice.co.uk with any questions, which will be answered ASAP.
Current Answered Questions
1. Will the counter be staffed by paid, trained staff or a variety of volunteers?
The Post Office counter will be run by employees who either have experience of working in a Post Office, or will be fully trained by them (Post Office).
The plan is create employment opportunities and people interested can send their CVs to info@kidwellypostoffice.co.uk. Please let us know how many hours you are looking for.
The shop will manned by a mix of staff and volunteers.
2. I'm genuinely intrigued as to why you need to do fundraising before you open the post office.
We're not fundraising to open a Post Office. We're fundraising to help us with opening the building which contains a Community Hub and shop. The Post Office is just a small part of the project, as our plans for the premises include basing the following projects/services there:
Local shop
PBP Foodbank
Poverty Support
Kidwelly Community Fridge
Community support.
The funding we received covered the purchase and some work to the community part of the building which is No 3, but not the house which is No 1. We have had to have a loan to purchase the House.
3. Will the post office be open on a Saturday again as a lot of working people missed the Saturday service?
Yes. The aim is to increase the current hours of the post office and this includes opening on a Saturday. This will be something that we will be aiming for.
4. Are you planning on doing fundraising to run the Post Office.
We aren't fundraising to run the Post Office. Due to the nature of the organisation, we fundraise to help run projects. Take the Community Fridge as an example, it costs upwards of £3000 per year to fund it, and we ask for donations or fundraise because we want to keep it free to use.
The community hub will be running a number of projects which we also want to keep free to use.
5. Are all the directors related?
No. In Wales there are a lot of common surnames e.g. Williams, Jones, Evans, and Lewis etc etc. We just happen to have local people on our board of directors who share a common Welsh surname.
6. When do you plan on opening?
At the moment we are waiting on an electric and gas safety check to be done, before building work commences. There's essential fire proofing work needed in the shop, and the old sorting office will be partitioned so it can be used for projects.
We also have to go through the process of taking over the Post Office, employ suitable staff and train them.
The Shop will be opening sooner, but we're not sure when the Community Hub will be open as that is also scheduled to have building work.
Hopefully we'll know more soon.